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Company profile Companycn.com Public.net.cn Departments Cooperation partner Certificates
 
  Introduction of our Departments  
 
  Research & Development Department
 
 
The Research & Development Department is the department that tackles key technical problems of our company, whose major responsibilities include: develop products of the company, settle technical problems, provide technical guarantee for the work of other departments of the company. The Research & Development Department has a strong technical strength, its employees are all with a bachelor degree or above, including several master degree holders. The Research & Development Department has a good tradition which used to develop a large number of excellent products and continues to make progress in the research and exploration process.

 
  Technical Department
 
 
The Technical Department is mainly responsible for designing & constructing websites, compiling software for customers, providing training and overall schemes for customers. Their responsibilities include: analyze customers’ needs, design website/software, work out website/software structure, complete website/software making, test website /software functions, provide training for users, etc according to customers’ needs. The Technical Department adopts advanced website/software design technology and unique and innovative design concept, rationally arranges the layout of website/software information, emphasizes the propaganda function of websites and strengthens the interactive information release so that it is convenient to update and maintain website contents, to unify the propaganda of its brand image, and also convenient for browsers to log onto the internet quickly, trying our best to let customers and people from all walks of life understand, like and be concerned about our customers’ websites.

 
  Customer Service Department
 
 
The Customer Service Department is the base that www.companycn.com serves its customers. With an objective of creating a perfect enterprise internet service network, the Customer Service Department keeps updating its existent resources without stop and provides the most convenient, perfect service for customers earnestly and sincerely by relying on an advanced customer relationship management (CRM) system, a superior service quality monitoring system and advantages of powerful technologies and hardware.

 
  Market Department
 
 
The Market Department takes charge of sales, propaganda, project monitoring, customer follow-up service, etc. The Market Department has a leading edge team of youth with high academic credentials which provides strong momentum for the development of the company. By relying on the corporate platform i.e. www.companycn.com and www.public.net.cn, the company serves domestic customers even global customers whole heartedly. All the employees of the Market Department serve the market and customers with an aim of “Honest, Professional and Service First”.

 
  Technology Support Department
 
 
As the bottom support and technical guarantee of the corporate business, the Technology Support Department takes charge of operation management and maintenance of all the servers and application systems of the company and provides technical support to IDC customers and important customers of large-scale groups. The department personnel have a rational structure and exquisite technical strength. Although we have a large number of customers, we can still answer questions, make prompt responses, find fault points and solve problems calmly. We are also willing to share our rich experience and cases with customers. Except solving problems for customers, we also help customers analyze problems and perfect their IT process. We believe and maintain that customers’ satisfaction is not the destination of our service, but a new starting point of our service.

 
  Agency Department
 
 
The Agency Department is mainly responsible for the consultancy, management, training and business support of our agents. The Agency Department of www.companycn.com adopts a channel specialist service system and possesses a batch of professional channel specialist team which can conduct timely communication, learn agents’ needs positively and take correspondent service measures, thus saving a lot of capital and time for our agents. The permanent aim of the Agency Department guarantee is to guarantee the maximum interests of the agents!

 
     
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